Financial Services

Natural and man-made threats can put your most valuable assets – your employees – at risk. You need to able to assess events, locate the people that need help and those that can help, and act quickly to get and keep your people out of harm’s way – and account for each employee’s safety.

Severe weather, crime, protests, or even a nearby construction project can cause your branches and ATMs to be impacted. By having better foresight of potential issues, and better information during incidents, you can minimize the impacts of damage and theft, revenue loss from customer disruptions, and risks to your employees.

Software, hardware, and IT failures, as well as cyber-attacks, impact online trading applications and customer-facing banking sites with regularity. When teams need to be identified and rallied to address the situation, every minute saved by automating communications and ensuring the right people are alerted and begin resolving the issue as fast as possible results in preserved revenue, reduced costs, and improved customer satisfaction.

Communicating with clients and employees is vital during critical events. PSCU sought a mass notification platform that could leverage multiple communication paths simultaneously while also allowing for sophisticated reporting.

Financial services organizations face growing complexities in business, technology, information, and supply-chain inter-dependencies. The risk  landscape creates challenges around effectively monitoring, assessing, and responding to threats.

CLS operates the largest multi-currency cash settlement system in the foreign exchange market. The organization operates globally and offers settlement services for 18 currencies settling $5 trillion of payment instructions daily.